Relay covers the operational middle of client work - the part that isn't the creative and isn't the accounting, and is where most studios quietly lose money.
Every project starts from a brief template you control: scope, deliverables, rounds included, and an explicit out-of-scope list. The client signs it in the browser and it's linked to every task, file, and invoice that follows.
Clients comment directly on images, PDFs, video, and live URLs. Every version is kept, every comment is attributed, and approval is one button with a timestamp attached to it.
Dependencies that actually cascade. Move a milestone and every downstream date and client-facing estimate updates with it.
Start a timer from any task, or block time retrospectively at the end of the week. Feeds straight into profitability and invoices.
Fixed fee, retainer, or from tracked hours. Automatic reminders at 7, 14, and 30 days, written to sound like a person.
Who is booked, who is free, and where next month falls apart. Visible three weeks out rather than the morning of.
Per project, per client, per service line. See which of your clients is quietly costing you money.
Phase approved → next tasks created, client notified, timer started, invoice drafted. Set once per template.
The feature people mention first when they tell someone else about Relay.
Status, next milestone, what's waiting on them, and every approved deliverable in one page that updates itself.
Your logo, colours, and custom domain. Clients never see the word Relay unless you want them to.
Client seats cost nothing on every plan. Invite the whole marketing department if that's what it takes.
Audited annually, report available under NDA.
SAML single sign-on and directory sync on Studio and above.
Pick your data region at signup. GDPR-ready DPA included.
Thirty-day point-in-time restore, and you can export everything at any time.
Import one live project and run it through Relay for two weeks. That's the honest way to tell.
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